Business Etiquette and Professionalism

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Session Titles:
1. Before We Begin
2. The Importance of Professionalism
3. Workplace Behaviour
4. Etiquette
5. Communications
6. Assessment
7. The Finish Line

Program - Business Etiquette and Professionalism



Succeeding in the corporate world, takes more than brilliance and having the best ideas. Professionalism is now more important than ever to working life – whether interacting with a colleague, superior, business partner, or client – as it determines the impression others have of us and how smoothly work will go as a result. For this reason, staff in an organisation must pay attention to business etiquette and culture.


What is this 'Microlearning Course' about?

This course provides insights on the proper etiquette required for business interactions. It also looks at the general behavioural guidelines for working professionals.


Who is this course designed for?

  • Job seekers

  • Business professionals of any age

  • Employers who want to wish to enhance the professionalism of their employees


What will you take away?

  • Explain the importance of professionalism

  • List general behavioural guidelines; and

  • Describe the etiquette for common business situations



  • 7 Microlearning Sessions

  • 88 min. of Experiential Content

  • 70 Learning Actions

  • Group Discussions & Sharing

  • Offline Access

  • Lifetime Access via Mobile and Web

  • Digital Certificate shareable on LinkedIn

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